Privacy Policy

Last updated: July 2026

1. Introduction

Contractors Suite ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web dashboard.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, phone number, business details, and payment information
• Business Data: Jobs, estimates, invoices, client information, photos, and project notes
• Communication Data: Messages you send us through support or feedback
• Payment Information: Billing address and payment details (processed securely by third-party payment providers)

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique identifiers, and mobile network information
• Usage Data: Features used, time spent in the app, and interactions with our services
• Location Data: GPS location (only when you grant permission for job site mapping)
• Crash Reports: Error logs and diagnostic data to improve app stability

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending promotional communications (with your consent)
• Responding to your inquiries and customer support requests
• Analyzing usage patterns to enhance user experience
• Detecting, preventing, and addressing fraud and abuse
• Complying with legal obligations and regulations

4. Data Security

We implement comprehensive security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS 1.2+) and at rest using AES-256 encryption
• Secure Authentication: Password hashing with industry-standard algorithms
• Access Controls: Role-based access to sensitive data
• Regular Audits: Security assessments and penetration testing
• Backup & Recovery: Automated backups with disaster recovery protocols

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You can request deletion of your account and associated data at any time by contacting us at hello@themikanaohub.com. Some data may be retained for legal or compliance purposes.

6. Third-Party Services

We may share limited information with trusted third parties:

• Payment Processors: For secure payment processing (PCI-DSS compliant)
• Cloud Hosting Providers: For secure data storage and backup
• Analytics Services: For understanding app usage (anonymized data only)
• Email Service Providers: For transactional emails and support communications

We do not sell, trade, or rent your personal information to third parties.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your data:

• Access: Right to access your personal information
• Correction: Right to correct inaccurate data
• Deletion: Right to request deletion of your data
• Portability: Right to receive your data in a portable format
• Opt-Out: Right to opt out of promotional communications

To exercise these rights, contact us at hello@themikanaohub.com with details of your request.

8. Children's Privacy

Contractors Suite is not intended for users under 18 years old. We do not knowingly collect personal information from children. If we discover we've collected data from a child, we will delete it immediately.

9. International Data Transfers

If you access Contractors Suite from outside the United States, your data may be transferred to, stored in, and processed in the United States. By using our services, you consent to the transfer of your information to countries outside your country of residence.

10. Cookie Policy

We use essential cookies to:

• Maintain your login session
• Remember your theme preference (light/dark mode)
• Analyze app performance and usage

Most cookies are non-essential and can be disabled. Your theme preference is stored locally on your device.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of Contractors Suite constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@themikanaohub.com
Company: Contractors Suite
Website: contractors-suite.com